Return & Exchange Policy

At Belux, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help. Please read our return policy carefully:

Eligibility for Returns

  1. Unopened and Unused Products:

    • Returns are accepted only for products that are unopened, unused, and in their original packaging.
    • Products must be returned within 7 days of receiving the order.

  2. Damaged or Defective Products:

    • If you receive a damaged or defective product, please notify us within 48 hours of delivery. We will arrange for a replacement or refund after verifying the issue.

  3. Incorrect Item Received:

    • If you receive the wrong product, contact us immediately, and we will replace it with the correct item.